Cookie Policy

Last updated: 11 September 2026

This Cookie Policy explains how Winbox MY uses cookies and similar technologies when you visit our website or use browser-based features. It should be read together with our Privacy Policy.

1. What Cookies Are

Cookies are small data files stored on your browser or device. Similar technologies, such as local storage, pixels, and software identifiers, may perform related functions. They can help a website recognise a browser, maintain a session, remember settings, and understand how features are used.

2. How We Use Cookies

We may use cookies and similar technologies to:

  • keep the website and account sessions working;
  • protect login, payment, and security processes;
  • remember language, device, and display preferences;
  • understand performance, errors, and feature usage; and
  • measure promotions or personalise communications where enabled and permitted.

3. Types of Cookies We Use

  • Strictly necessary cookies support core functions such as page delivery, account authentication, security, fraud prevention, and transaction continuity. The service may not work properly without them.
  • Preference cookies remember choices such as language, region, layout, or previous settings.
  • Analytics cookies help us understand visits, navigation, performance, and errors so we can improve the service. Where required, these are used only after consent.
  • Marketing cookies may measure campaigns, referrals, or relevant promotions. These are used only where enabled and permitted, and may require consent.

4. Session and Persistent Cookies

Session cookies normally expire when you close your browser. Persistent cookies remain for a defined period or until you delete them. The duration depends on the purpose of the cookie, security needs, and settings applied by us or the relevant provider.

5. First-Party and Third-Party Cookies

First-party cookies are set by our website. Third-party cookies may be set by service providers that support functions such as analytics, embedded content, payments, security, customer support, or campaign measurement. Those providers may process information under their own privacy notices. The cookies present can vary according to the features you use and the providers currently enabled.

6. Managing Your Preferences

Where a cookie preference tool is available, you can use it to accept or reject optional categories. Strictly necessary cookies generally cannot be disabled through that tool because they support requested services and security. Withdrawing consent does not affect processing that occurred before your preference changed.

7. Browser Controls

Most browsers let you view, block, or delete cookies through privacy or site settings. Blocking all cookies may sign you out, prevent preferences from being saved, or stop important account and payment features from working. Browser controls differ by device and provider, so consult your browser help pages for current instructions.

8. Changes to This Policy

We may update this Cookie Policy when technologies, providers, website features, or legal requirements change. The revised version will appear on this page with a new last-updated date.

9. Contact Us

If you have questions about cookies, privacy, or your available choices, please use our official Contact Us page.